Az Üzleti Sajtószolgálat (Original Text Service - OTS) üzleti vállakozások, cégek, intézmények közleményeit, tájékoztatóit, meghívóit, állásfoglalásait közli. Szolgáltatásunk segítségével több mint 2000 újságírót és kommunikációs szakembert érhet el könnyen, gyorsan és költséghatékonyan – az Ön által megfogalmazott sajtóközleményt változtatás nélkül juttatjuk el az MTI-előfizetők szerkesztőségi rendszerébe vagy igény szerint akár a külföldi sajtóhoz is. (Az OTS anyagai nem képezik az MTI-kiadás részét, a szó szerint továbbított szövegekért minden esetben a közlő a felelős.)
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2020. május 28., csütörtök 12:19 |
Autodoc continues strong growth - Autodoc launches special concessions programmefor regular customers |
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Berlin, 28 May, 2020 (APA/OTS) - Autodoc, benchmark in online sales of automotive spare parts in Europe, is launching its "Autodoc Plus" discount programme for regular customers. Customers who purchase car parts frequently from Autodoc will be able to reserve additional premium options at reduced prices, have their order prioritised and secure additional discounts on delivery costs and products. Autodoc Plus memberships can be reserved in three price categories, each with graduated benefits to customers. The idea behind this originated with customers' inquiries regarding a benefits programme for frequent customers. |
Autodoc Plus is one aspect of the innovations in customer service
As Alexej Erdle, Autodoc GmbH chief executive says: "Some of our
customers who purchase from us frequently and in large quantities
have repeatedly inquired about special terms on orders and
discounts. They include workshops as well as individual regular
customers who would benefit considerably from an offer of this kind.
As an innovative company, we naturally pay close attention to
feedback from our customers. With Autodoc Plus we are now offering
three different programmes to benefit our most loyal customers, who
will then have additional options for making savings with ease."
The Autodoc Plus discount programme is part of the company's
constant effort to continually improve the customer's experience.
The launch of the "Autodoc Club" platform at the end of 2019 is part
of this, alongside the expansion of the product range and improving
the shop websites. This enhances the range on offer with digital
advice. Autodoc Plus is expanding the range with additional benefits
by means of premium features for active customers.
Three models provide for adaptability
Autodoc Plus can be reserved as "Basic", "Optimum" or
"Professional". To date, the highest level - Professional - offering
the most comprehensive advantages is in greatest demand with our
customers.
Basic members receive a 20% discount on the "Secure Order" option,
priority status for their orders and notification of which items are
ready for rapid dispatch. Optimum customers have the discount
increased to 35% and in addition receive twice the bonus credits in
the parts dealer's loyalty programme. For the highest level of
Professional, the discount on Secure Order rises to 50%, and in
addition to the abovementioned benefits there is a 30% discount on
dispatch costs and a minimum discount of 20% on items in the online
shop. Payment terms are either monthly or annually.
Autodoc Plus is offered across Europe in almost all markets, with
the exception of the United Kingdom, Norway and Switzerland. Autodoc
Plus is already available on the desktop website and will soon come
up on the mobile version. Customer inquiries will correspondingly be
provided in the Autodoc App in the medium term.
- Picture is available at AP Images (http://www.apimages.com) -
Contact
Thomas Casper Head of Press and Public Relations & Communications Kurfürstendamm 22 10719 Berlin Tel.: +49 30 2084 78 237 Email: t.casper@autodoc.eu www.autodoc.de
cometis AG Matthias Kunz Tel.: +49 611 20 585 5-64 kunz@cometis.de www.cometis.de
About Autodoc
Autodoc is Europe's leading online outlet for automotive spare
parts. As the fastest growing business in this sector, with a rise
in turnover of 63% in the 2018 financial year to around 415 million
euros (2017: 254 million euros), Autodoc is continuing to expand its
base. As a result of its successful expansion drive, Autodoc is now
represented in 25 European countries outside Germany. Autodoc
pursues a strong customer focus through its presence on social
media, technical support in the appropriate national languages and
its demand-driven range, which currently comprises almost 2.5
million products from 545 brand manufacturers for 128 makes of car.
From brake systems through chassis parts, shock absorbers and
springs, exhaust systems, interior parts, steering and clutches up
to air-conditioning systems, heating, repair kits and motor oil, the
online trader offers a broad service. The company marked its 10th
anniversary in June 2018. Autodoc GmbH is based in the Lichtenberg
part of Berlin and is managed 100% by its proprietors. Since May
2019, the company has maintained a branch on the Kurfürstendamm in
the city in addition to its headquarters.
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