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2020. április 9., csütörtök 13:05 |
Fielmann defines Hygiene Standards for Optical and Hearing Aid Retail |
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Hamburg, 9 April, 2020 (APA/OTS) - Scientific study by Prof. Dr. Martin Exner shows how to safeguard health in retail environment |
As a responsible family business, Fielmann acted early and
decidedly, as the coronavirus spread across Europe. Already in
February 2020, we implemented a series of hygiene and infection
prevention measures in order to protect the health of our customers
and employees. Since 20 March 2020, we have discontinued our regular
business and restricted our store operations to an emergency
service. This way, we actively contribute to a slowdown of the
coronavirus pandemic.
By maintaining an emergency service in our optical stores and our
hearing aid studios, we continue to provide basic health care under
a strict hygiene regime. This way, Fielmann supports essential
professions in their life-saving work. Additionally, our emergency
service caters to those people who are dependent on eyecare and
hearing aid services in their daily lives. Whereas a few countries
have closed down optical and hearing aid retail completely, Fielmann
currently operates the emergency service in more than 90 percent of
its stores across Europe.
Fielmann seeks to maintain this essential emergency service in all
markets contingent on the regulatory framework, yet we must also
safeguard the health of our customers and employees. With these
goals in mind, Fielmann commissioned a scientific investigation by
one of Germany's foremost experts on hygiene and infection
prevention: Prof. Dr. med. Dr. h.c. Martin Exner (Director of the
Institute of Hygiene and Public Health as well as Managing Director
of Infectiology and Infection Protection at the University Hospital
Bonn).Prof. Dr. Exner has identified the biggest risks in optical
and hearing aid retail as well as appropriate measures to counter
them. The study is now available, its key results have been
summarised in an infographic.
Prof. Dr. Exner: "When it comes to SARS-CoV-19, the biggest risk is
an infection via droplets that reach you while you stand close to
someone (less than 1,5m) speaking, coughing or sneezing. The
presented hygiene standards list comprehensive measures to counter
the infection risks such as employee training, wearing appropriate
protective gear and regular disinfection with appropriate santisers.
In summary, it can be said that if optical and hearing aid
professionals were to rigorously implement these standards, then a
safe emergency service can be carried out."
Marc Fielmann, CEO of the Fielmann Group: "Based on Prof. Dr.
Exner's outstanding work, Fielmann has implemented various measures
to prevent the spread of the coronavirus in its stores. For example,
we are training all employees to ensure a strict compliance with our
hygiene measures. We also equip our healthcare professionals with
protective gear for eyes, noses, mouths and hands. And of course, we
use appropriate sanitisers to disinfect products, equipment and
store fixtures. This way, we are confident that we can protect the
health of both our customers and our employees while maintaining a
safe emergency service for all those people that depend on their
glasses and hearing aids under these difficult circumstances."
Together with Prof. Dr. Exner, the University Hospital Bonn and
other scientific organisations, such as the German Association of
Hospital Hygiene, Fielmann will continue to further develop its
standards. Marc Fielmann: "As a responsible family business, we will
share our standards as well as our practical experience with other
businesses. Thus, we hope to contribute to proven measures
countering the coronavirus pandemic while businesses maintain
operations to ensure a basic supply of critical goods."
In the next week, the scientific task force will partner with the
German Retail Federation (HDE) to develop potential guidelines for
all German retail. Fielmann will roll out its hygiene standards
across Europe and adjust it to national and regional regulation
where necessary.
For further information, please contact:
Tobias Plöger, Head of Store Communications, Tel.: +49 (0) 40 270
76 6670
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